For Dr. Poonam Maru, it’s an exciting time to practice medicine at Kaiser Permanente, thanks to new telemedicine services that make care more convenient for doctors and patients alike. She loves video visits in particular, which allow patients to meet with her face-to-face anytime, anywhere, using a camera-equipped computer or mobile device—without making a trip to her office. When people get health care on their terms, health care works better for them.

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